Support / maintenance

Temporary customised support for business-critical IT hardware

Server, storage and network hardware form the backbone of your IT environment. They are business-critical, and most likely indispensable to your day-to-day operations. How can you guarantee the right service level for your temporary IT environment?

Customised support

IRENT.systems’ certified engineers provide 9×5 NBD (next business day) response support for rental hardware as a standard service. If a fault occurs, you’ll generally receive replacement components within 24 hours. Want greater certainty, for instance because the hardware is going to be placed in a mission-critical production environment? In that case IRENT.systems’ customised support would be ideal. This will ensure that you have an affordable support solution covering the period you want, and tailored to your company and its IT environment.

Benefits of tailored support by IRENT.systems

  • Customised SLA
  • Worldwide coverage is possible
  • Alignment with the rental period
  • Optimal availability for your IT environment

Our priorities: reliability and certainty

Need additional support at times when things get really critical? Want spare parts on-site within 4 hours, on a 24/7 basis? Or would you prefer 8 hours’ fixed support? Whatever you prefer, IRENT.systems’ customised support will offer you the certainty that you need. Ask one of our advisers about the options available.

The key to a reliable IT environment is...

To guarantee that our rental hardware meets the highest possible reliability standards, all products are assembled prior to delivery, tested extensively and carefully packed. We work with the world’s leading parcel delivery services and our own courier to protect hardware from getting damaged during shipment.

“Circularity also means ensuring that the IT environment remains up-and-running in a cost-efficient way. Choose customised support for optimal reliability.”

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Laurens
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Working together with us means

Delivery within
24 hours

IRENT.systems stocks more than €10 million in IT infrastructure. Here’s a small selection of what we have available: 5+ petabytes of high-performance drives, 5000+ cores, 250+ servers and 40+ terabytes of memory.

Customised
solutions

We offer IT infrastructure in the form of OPEX solutions for periods ranging from a week to several years. We give you the flexibility to upscale or even downscale as you require.

We deliver our
solutions worldwide

We have more than 20 years experience in the rapid delivery of server, storage and network infrastructure solutions all over the world.

Your request answered
within 2 hours

On workdays we can offer you a customised quote within 2 hours, including a recommendation on the hardware and configuration that would suit your needs.